About Us

GiftBox. started off in the small corner of a shop in Newmarket in 2014 where we were known as Let's Go Gifts.

We stocked about 30 different products in a shop that was mainly a party supplies store. After a year of growing ever more popular, we decided that we needed to find a bigger premises and we moved to 35 High Street, Mildenhall.

The shop was the official launch of GiftBox. and our first year was a huge success, we welcomed in so many brand new ranges that have gone on to be hugely popular within the shop including Bomb Cosmetics.

After a year we took the decision to move to a more central location at 29c Market Place, Mildenhall. Our current shop is located in the middle of the market and hosts a huge range of wonderful products.

In 2019 we launched our Made in the UK room which has continued to prove more and more popular. It features a huge range of gifts and goodies, made, designed and created by small and independent businesses in the UK. We are now pleased to say that since our re-opening the entire front room of the shop is all Made in the UK.

Our website was launched following the closure of all non-essential businesses due to COVID-19. It gave us the push we needed to get a long awaited site up and running and we hoped it might bring in a couple of orders a week to keep us going. One month after launching we had sent out 150 orders - so it's safe to say we made the right decision!

Our Shop in Mildenhall, Suffolk!

Christmas Opening Hours

Monday 14th 10am - 4:30pm

Tuesday 15th 10am - 4:30pm

Wednesday 16th 10am - 7:00pm

Thursday 17th 10am - 4:30pm

Friday 18th 10am - 3:30pm

Saturday 19th 10am - 4pm

Sunday 20th 11am - 3pm

Monday 21st 10am - 5:30pm

Tuesday 22nd 10am - 4:30pm

Wednesday 23rd 9:30am - 7:00pm

We are then closed from Thursday 24th December for our Christmas break.

Royal Mail - Delivery Timescales due to COVID-19

Due to the current situation and increased demand, there may be a delay in receiving your GiftBox once it is with Royal Mail. Although the majority of our GiftBoxes are reaching customers in the usual time frames or a few days after I have been advised that parcels could take up to two weeks to arrive. We haven't yet had any take this long, but as it's a possibility, we wanted to make you aware.

With this in mind, we are unable to look in to missing parcels until 10 working days after their dispatch date. Once this timescale has passed, please send us an email with your order number and we will look into this for you. 
Thank you so much for your support of our small business - it means so much at this strange and difficult time!

© 2020 GiftBox. UK